It may be summertime, but some people are already planning for the
holidays, especially retail marketers. It’s never too early to start
strategizing your email marketing plan to drive sales and revenue this holiday
season, and for good reason—in 2014, the primary driver of U.S. online sales on
Black Friday for marketers was email, which accounted for 27.3 percent of
sales.
But as more retailers optimize their online presence and their
email marketing to drive sales, that means there’s more competition for
consumers’ attention and wallet share. Plus, the holiday shopping season starts
long before Black Friday for many consumers—at least 25 percent of U.S. holiday
shoppers will purchase a Christmas gift before Halloween.
Here are a few things to keep in mind to capitalize on the busy
shopping season and successfully plan your holiday email strategy.
Tap Into Emotion and Holiday Cheer
Great holiday email campaigns delight customers by provoking
emotion and encouraging people to share captivating promotions. Long-standing
brand Coca-Cola took this approach with its 2015 holiday marketing campaign by
showing fans and followers how they can use personalized Coke bottles as
drinkable place cards during holiday meals. The promotion supported the
"Share a Coke" campaign, encouraging its audience to spread the
holiday cheer.
Design for Mobile First
Mobile was the leading source of online traffic and sales last
holiday season. According to a report from IBM Watson, mobile devices were
responsible for more Black Friday online traffic than desktop computers and
accounted for 27 percent of online sales. This suggests users are more likely
to browse online retailers from their mobile phones and then turn to desktop to
complete their online purchases. Ensure your email design and content are
mobile friendly to keep mobile shoppers engaged while increasing conversions to
your e-commerce site.
Prep Your Contacts with Pre-Holiday Messaging
While you’re working on your holiday email strategy, leverage the
summer and fall months to prep your contact list. This will ensure your email
addresses are up-to-date and give you the opportunity to prime your contacts
before your campaigns launch. This includes:
Asking your subscribers to update their email preferences
Asking subscribers to complete a survey about your email program
Asking customers to submit product reviews of previously purchased
products
Promote your loyalty program before the busy shopping season
Survey customers about shipping options and discounts
Launch a reactivation campaign to identify previously unengaged
customers that may be responsive during the holidays
An irresistible holiday marketing strategy starts with having
valuable data about your customers. From demographics to purchase data, email
intelligence gives you the insights to send targeted, compelling emails to
delight subscribers this holiday season. Learn more about how you can use email
intelligence to enhance your email strategy today.
Article From: towerdata.com
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